Report an issue with your order
If you have received your order and there is an issue, you can report it here. Our dedicated team will look into the problem and respond to you asap with the next steps.
Report a problem
Please fill out the form in as much detail as possible about your issue.
How the process works
Here’s what to expect after you have reported an issue with your order.
Report the problem
Use the form to report a problem with your order. Once submitted this will then be sent to our team where we can look into the reported issue.
Information Gathering
Our dedicatd team will then look into the issues reported along with any images you send as well as contacting the delivery company if needed.
Resolutuion
Once we have a good understanding of the situation we will be in touch via email or phone to let you know the next steps.